James Blond Rentals serves as a car, van, and truck rental business in Auckland, New Zealand, but customer reports often highlight unmet expectations. Though it promotes affordability and convenience, many renters find the vehicle fleet outdated, poorly cleaned, or badly maintained. Booking and pick-up processes can be slow during busy times near Auckland Airport, and communication with employees is inconsistent. While the company advertises flexible rental terms and transparent pricing, unclear policies and added fees have frustrated some customers. Despite decades in operation, overall service and vehicle reliability appear uneven, with many clients less satisfied than with other Auckland rental providers.
Help others make informed decisions about James Blond Rentals
James Blond Rentals offered me a sturdy vehicle perfect for my South Island road trip. The price was reasonable, and car quality was consistent with expectations. Some paperwork was slow, but overall, I felt secure driving around. Would suggest improvements in speeding up the rental formalities next time.
I was surprised by the number of conditions attached to the rental. Extra fees for fuel, insurance, even minor damages made the total cost add up fast. For what was essentially a basic vehicle, I expected better transparency and pricing. Would advise future customers to read the fine print carefully.
Super happy with James Blond Rentals! The booking process was super smooth, and the team was friendly and laid-back. The car was reliable, got me across mountains and beaches with no issues. Great for travelers who want hassle-free rentals without breaking their wallet. Highly recommend for anyone heading to NZ.
During my trip, the car broke down unexpectedly. I called customer support multiple times but received no timely assistance. This left me stranded and worried. Though the car itself was fairly new, the lack of support ruined my experience. If they improve emergency responses, they’d be much better.
Had an amazing trip renting from James Blond. The car was spotless and felt brand new. Staff were very chill and helped with all my questions. Pickup and drop-off were quick, no hassles at all. Loved the vibe and reliability, great value for the price. Will use again for sure if I return to NZ!
I booked a vehicle for my business trip and requested a GPS system included, which was not provided. The staff were rude and dismissive when I complained. Also experienced delays and felt ignored. Very unprofessional on what I expected from an international rental company. Won’t use again or recommend.
I rented a car from James Blond Rentals last month. The vehicle was in good condition and drove smoothly throughout my trip. However, the check-in process was confusing and staff seemed a bit rushed when answering questions. Hopefully, they can make the experience more welcoming in the future. Overall, a decent service but some room for improvement on communication.
Local guy here - been renting from James Blond a couple of times this year. Always a friendly welcome and the cars drive nicely. They’re not luxury rides, but clean and reliable for whatever road trippin’ you got planned. Staff are approachable and make the process real easy, always recommending spots around the country too.
The approach and vibe of James Blond Rentals were spot on - young, friendly, and fun. Unfortunately, the car I got had a strange noise from the engine and the interior smelled old. They handled the complaints decently, but I think vehicle maintenance could be better. Still, a cool option if you don’t mind minor flaws.
My online booking experience with the company was a little glitchy which was frustrating at first. But after finally securing my reservation, picking up the car was simple and efficient. The vehicle ran well and made my travel comfortable. Next time I hope the website works better to streamline reservations.
Booking a car with James Blond Rentals was straightforward and the pickup went really fast. The team was super friendly and explained everything clearly. The vehicle was clean and drove like a dream. Nothing much to complain about. I’d definitely recommend these guys for hassle-free rentals in New Zealand.
I found the rental process tough as they were very strict about minor scratches and fuel levels. When I tried to get clarifications, staff were less than helpful — quite dismissive actually. Felt like they were more interested in fines than customer satisfaction. The car was okay but that experience put me off.
I had a short stay in New Zealand and needed a car quickly. James Blond Rentals handled my booking efficiently with no hassles. The staff was courteous and gave me a quick run-down of the car’s features. The car started easily, handled well, and drop-off was just as quick. Appreciated their professionalism.
I was excited to rent from James Blond but ended up disappointed. My pickup was delayed without explanation, and at drop-off, I found unexpected charges on my bill. The car itself was okay but these issues left a bad taste. I suggest future renters confirm all fees upfront and request prompt service.
Caught a sweet little ride from James Blond Rentals and the whip was clean af. No complaints about the car, mad smooth. But man, waiting forever just to snag the keys was a buzzkill. Need to fix the queue game or give peeps a chill spot or sumthin. Still, the overall vibe was pretty good once I got rollin'.
The car rental went fine, the vehicle was clean and ran with no issues. Staff were pleasant too. However, their return policy was rigid and forced me to rush back earlier than I wanted, adding stress to my last day. A bit more flexibility in pickup or drop-off timing would make this company shine even more.