BGS & Son is a small car rental company based in the often inconveniently located Rose Bay, Sydney, NSW. Despite claiming to offer luxury vehicles, their fleet consists mainly of commonly seen models like BMW M2, M3, M4 and 420 convertibles, Audi RS Q3, Porsche Macan S, and Mercedes CLA, which may not meet all customers' expectations. The cars are reportedly hand-washed and serviced, but some customers have noted inconsistent maintenance standards. Pricing is often not competitive, with limited genuine discounts despite claims of offers for extended hires. Bookings through Turo can be confusing and prone to delays. Their support for event hires and flexible payment plans is minimal and can be unreliable. The Artarmon showroom is available but inconveniently located for most longer term rental customers. Pickups can be delayed and transport options from Sydney Airport and surrounding public transport are less efficient than suggested.
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Explore the wide range of vehicles available from BGS & Son, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Props to BGS & Son for the decent whip. Had no major probs rollin’ around town. But dude, waiting at pickup was kinda whack, felt like forever. Staff cool but gotta speed up that process, ya know? Otherwise, solid rental spot for the price!
What I liked about BGS & Son is their straight-up approach. Booking was quick, staff were warm, and the entire procedure was smooth with no hidden fees. The car drove nicely and gave me no stress during my stay. Will keep them in mind next trip.
I rented a car from BGS & Son last month. The vehicle was generally clean and well-maintained, but the pick-up process took longer than expected, which put a damper on my schedule. Customer service was polite but seemed a bit overwhelmed. Overall a decent service, though I hope they improve efficiency in the future.
BGS & Son gave me a solid deal for my weekend road trip. The team was super friendly and helped me pick the perfect car for city and countryside driving. No hiccups and an overall pleasant way to rent. I’d recommend them for short term rentals.
The rental process at BGS & Son was professional and the staff courteous. However, I was a bit let down by the lack of variety in the car models available, limiting choices according to my preferences. Still, the car I drove was fine and served its purpose.
I'm happy with BGS & Son. The rent was affordable and the team super chill and helpful. The car was comfy and got me around without any fuss. Great if you want a simple rental without extra drama. Will use again.
The car I rented was reasonably clean but I noticed some issues like faulty dashboard lights and slightly worn tires. Though nothing critical, it left me a little uneasy. Customer service acknowledged my concerns but didn't offer much resolution.
My rental was fine, car worked okay with no major issues. However, I found the insurance terms confusing and not well explained by the reps. Ended up paying for extra coverage I wasn’t sure I needed. Better communication in this area would improve the experience.
The process was efficient and straightforward which I appreciated, but the rented car was a bit barebones. No tech features or comfy touches you'd expect nowadays. It did the job, just wished for a bit more comfort for longer drives.
Booking with BGS & Son was straightforward and hassle-free. The car I got was spotless and ran perfectly throughout my trip. I appreciated how responsive and friendly the staff were when I had questions. All in all, a trustworthy rental experience I’m happy to repeat.
Seriously, wasted a lot of time getting my rental sorted. Staff seemed disorganized and slow, which made me stress when I had tight plans. The car itself was okay, but the overall experience was below par compared to other rental companies I've used.
BGS & Son provided a very smooth experience. From online booking to drop-off, everything was seamless. The car was immaculate and reliable. The staff was very accommodating when I needed assistance. I felt comfortable and well taken care of throughout my rental period.
Car ran alright but the pick-up location was in a dodgy area, making me real uncomfortable. Also, the handover was rushed. Not the vibe I want when renting a car, plus the customer service felt indifferent. Won't rush back to BGS anytime soon.
Had some minor issues like delayed response time and a slightly dusty interior, but nothing that ruined the trip. The car was reliable and got me where I needed quickly. A decent option if you can overlook small bumps in customer service.
Unfortunately, my experience was quite disappointing. The car broke down twice and it felt unsafe at times. The rental staff was slow to respond to my concerns, which added to the frustration. I expected better reliability and support from BGS & Son.