Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles to meet expectations with its vehicle hire services. Although they claim to offer a 'premium' fleet, customers frequently report issues with vehicle conditions, including questionable maintenance of SUVs, sedans, and luxury cars. Chauffeur services and airport transfers are available but often suffer from delays and poor communication. The team’s effort at flexible rental durations and 24/7 customer support does not always translate into reliable service, causing frustration among clients. Booking options include online, phone, and WhatsApp, but responsiveness can be inconsistent. Corporate and special occasion packages are offered, though they lack real value and clear terms. Insurance and roadside assistance are available but have been criticized for slow claim handling.
Uniqfleet services Harare and surrounding areas but has a reputation for late pickups, inconsistent vehicle quality, and customer service that often fails to resolve issues promptly. Their supposed focus on safety and punctuality is contradicted by numerous complaints. Online booking and communication methods are often slow or ignored, making the rental experience more frustrating than dependable. Contacting them for quotes or support can be time-consuming and disappointing.
Help others make informed decisions about Uniqfleet Car Rental
Explore the wide range of vehicles available from Uniqfleet Car Rental, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
I encountered problems with the air conditioning on a very hot day and when I contacted Uniqfleet, I was met with slow responses and little assistance. It made the trip uncomfortable. The vehicle itself was fine otherwise but poor customer support left a negative impression.
Uniqfleet's staff acted professionally throughout my rental period, which I appreciated. However, the selection of cars was quite limited at my location, and available models were mostly older compact cars. If you need something specific or premium, you may not find it here. Good for basic needs though.
The vehicle I received had worn tires and the engine made strange sounds. It worked out in the end, but it felt unsafe. When I mentioned this to Uniqfleet staff, they promised to check but there was no follow-up. I expected better quality control from a company advertising as ‘Uniq’ and reliable.
Booking was straightforward and the price competitive, but the car felt a bit outdated and had some cosmetic defects. The rental experience was fine but didn’t wow me. Service was polite but didn’t go beyond the basics. I’d say Uniqfleet is fine for casual renters but not for those wanting premium rides.
I booked a vehicle online through Uniqfleet, but the pick-up process was slower than promised. The car was decent but not as clean as I expected for the price. Customer support was polite but took too long to respond to my concerns. Overall, okay but I hoped for smoother service given their good reviews.
I grabbed a ride from these cats a few weeks back. The whip started acting up with the brakes making noise, kinda sketchy but worked till I dropped it off. Their peeps were chill but coulda been faster with fixing stuff. Got me where I needed tho, so aight for a quick run.
Uniqfleet’s pricing was attractive and their website easy to navigate. Just be advised to inspect the car carefully since some may have minor issues like scratches or small dents. Mine was good but I noticed a couple small things that weren’t mentioned. Still, a decent experience overall.
Renting from Uniqfleet was mostly hassle-free. The vehicle ran well and the rental rates were fair. However, I faced issues with the GPS not working properly and the documentation process taking a lot longer than expected. Despite these hiccups, I’d recommend them if you’re not in a rush and can tolerate minor glitches.
I appreciated the friendly service and the overall convenience of booking through Uniqfleet. It was a smooth transaction with timely responses. The car was comfortable and clean, ideal for my weekend trip. The only downside was not finding as many vehicle options as I hoped, but overall very satisfied.
I liked the laid-back vibe of Uniqfleet; the drivers and staff were friendly enough. But man, you gotta be patient waiting in line and filling out paperwork. The car was okay, nothing fancy but reliable for a quick London trip. Not perfect, but a decent choice if you’re not in a rush.
Managed to book quickly on the website, which impressed me. However, when I arrived to pick up the car at the airport, the location was hard to find and lacked clear signs. Staff were friendly once found, but this caused some delay. Car condition was very good, clean and running well. Recommend improving signage.
The deal was cheap and that was the main attraction for me. The car looked older than advertised and the interior had some damage. It drove okay but I felt like I was paying less because the fleet isn’t all top-notch. Good for budget travelers but manage expectations if you want something pristine.
First time using Uniqfleet and the ground experience was a mixed bag. The vehicle pickup was delayed by an hour, and it felt a bit chaotic at the counter. On the plus side, the support team was responsive once they realized the hold-up and compensated me partly. Could improve the logistics for sure.
I was really looking forward to a smooth trip but the car I received had an unpleasant interior odor and dirt in the seats. I notified the company but got no refund or replacement offer. Felt ignored. Disappointed because they advertise quality and uniqueness, but my rental was subpar.