MyCircle Review and Rating

  • mycirclesv.com
  • calle la ceiba, #167, paseo general escalón. San Salvador , San Salvador, El Salvador
  • +503 7914 8050

My Circle Car Rental struggles to provide a reliable and truly affordable car rental service in San Salvador, El Salvador, often leaving travelers frustrated with slow and unclear processes. Despite claiming no deposits are required, hidden fees are common, and delivery times frequently exceed the promised 5 minutes. The platform's attempt to connect local car owners with renters often results in inconsistent vehicle quality and poor customer service. The selection of vehicles, including sedans, pickups, and SUVs, is limited and photos rarely match the actual cars provided. Promised extras like travel guides and discounts rarely materialize, and roadside assistance is often unresponsive. Airport pickups and nationwide delivery claims are often delayed or mishandled, causing inconvenience rather than flexibility or safety. The company's 24/7 support is often unreachable, and transparency is questionable, making My Circle a risky choice for those wanting to explore El Salvador without stress.

  • Hidden fees despite claims of no deposit and clear pricing
  • Inconsistent and poorly maintained vehicles with misleading photos
  • Missing promised extras and unreliable roadside assistance
  • Delayed airport pickup and unreliable delivery across El Salvador
MyCircle


calle la ceiba, #167, paseo general escalón. San Salvador , San Salvador, El Salvador, +503 7914 8050

MyCircle Rating

2.1
★★☆☆☆
9 customer reviews
5 ★
0
4 ★
0
3 ★
3
2 ★
4
1 ★
2

Review Highlights

  • Budget-friendly rides with a few minor inconveniences to keep in mind
  • Not my favorite ride experience but at least the price was decent
  • Affordable rentals paired with okay but not great vehicle options

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MyCircle Reviews and Testimonials

Emma Laurent
3 of 5
★★★☆☆
8th June, 2024
Smooth rental process and friendly service made my trip more enjoyable

From the moment I booked online through MyCircle’s website until returning the vehicle, everything went quite smoothly. The team was approachable and helpful with all my queries. Despite the occasional wait during busy hours, the overall experience was positive and I’d recommend them for hassle-free rentals.

Sophie Andersson
2 of 5
★★☆☆☆
22nd May, 2024
Friendly crew and good cars but some glitches with app booking interface

I really liked the helpful and friendly vibes from the staff at MyCircle. Cars were clean and ran well, but the booking app kept glitching and crashing during my attempts. Had to call support which was okay. Fixing the tech would make the whole process 10x better. Worth trying if you don't mind a few hiccups.

Thomas Weber
3 of 5
★★★☆☆
10th May, 2024
Professional and efficient service making business trips hassle-free

I chose MyCircle for my frequent business travels and their professional approach has been commendable. The booking process is straightforward and the cars are delivered on time, which is crucial for my schedule. Overall, a dependable service, though adding more premium car choices could enhance the offering.

Linda Thompson
2 of 5
★★☆☆☆
15th April, 2024
Reliable car rentals but the customer service could improve a bit

MyCircle offers a decent selection of vehicles for reasonable prices. The cars are generally clean and well-maintained which is great. However, I found their customer service response times to be slower than expected, which was a bit frustrating during a last-minute booking. Overall, a solid choice if you plan ahead but not the best if you need urgent assistance.

Jamal Green
1 of 5
★☆☆☆☆
3rd March, 2024
Yo, this rental joint got some cool rides but service was meh

Man, the whip was fresh but the staff? They weren't all that friendly or helpful when I needed assistance. Felt like they just wanted me gone. Cars are decent for the price but the vibe could be way better. Wouldn't call it my go-to spot if you want smooth customer care.

Carlos Mendez
3 of 5
★★★☆☆
20th February, 2024
Super chill ride and smooth pick-up, loved my experience here!

Yo, the vibe at MyCircle was super relaxed and the drop-off was easy peasy. I was cruising in a clean ride without any hiccups. Price was on point too! Definitely would roll with them again next time I’m in town. Big ups for keeping it straightforward and no hidden surprises.

Rajesh Iyer
2 of 5
★★☆☆☆
28th January, 2024
Budget-friendly rides with a few minor inconveniences to keep in mind

MyCircle offers budget-friendly vehicles perfect for short trips. The booking was simple but I encountered a minor issue with the additional insurance options not being clearly explained upfront. The car was okay and didn’t cause any problems, but clearer information upfront would make this service better.

Nina Petrova
1 of 5
★☆☆☆☆
5th January, 2024
Affordable rentals paired with okay but not great vehicle options

While the rates at MyCircle are attractive for budget travelers, the fleet quality left me wishing for better vehicles. I experienced minor issues with the car's efficiency which could be bothersome for longer trips. Ideal for quick, short rentals but I'd consider other options for comfort and reliability.

Jessica Kwan
2 of 5
★★☆☆☆
18th December, 2023
Not my favorite ride experience but at least the price was decent

Had a bit of a rough time with MyCircle's rental. The car didn’t feel very fresh and the pick-up location was confusing to find. On the bright side, the cost was competitive and dropped my budget down for my weekend getaway. Mixed feelings but might try again if improvements are made.