IQ Car Rentals Review and Rating

IQ Car Rentals operates in Crete, Greece, but the service provided often disappoints customers expecting trustworthy and quality vehicles. While promising clean, modern cars, many renters report receiving poorly maintained vehicles or different models than booked. Their touted 24/7 customer support is hard to reach at times, with slow response to breakdowns or issues. Despite advertising “no hidden fees,” renters report surprise charges and unclear insurance details. The booking process is simple online but cancellations and refunds for deposits can be complex and delayed. The vehicle quality, communication, and service generally leave much to be desired.

  • Frequent complaints about car condition and substitutions
  • Customer support often slow or unreachable despite 24/7 claims
  • Hidden fees and unclear insurance policies reported
  • Cancellations and refunding deposits can be slow and difficult
IQ Car Rentals


Kolimvari Chania Crete, Chaniá, Greece, +30 21 0300 0233

IQ Car Rentals Rating

2.1
★★☆☆☆
16 customer reviews
5 ★
0
4 ★
0
3 ★
5
2 ★
7
1 ★
4

Review Highlights

  • Not bad for quick rentals but don’t expect top notch fleet
  • Cumbersome booking system but fair car quality overall
  • Not what I hoped for but staff tried their best to assist me

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IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals Reviews and Testimonials

Jake Williams
3 of 5
★★★☆☆
1st June, 2024
Chilled out crew and decent cars made my trip stress free

I gotta say, the peeps at IQ Car Rentals were laid back but professional, helped me pick a car that was solid for my coastal trip. The ride was smooth, air conditioner worked fine, and the price was chill too. No headaches, no drama, just got in the car and cruised. If you want no stress renting, these guys are a safe bet.

Lars Jensen
2 of 5
★★☆☆☆
15th May, 2024
Good value but cars could do with some TLC and maintenance

IQ Car Rentals offers good value prices, and the booking is straightforward. However, I noticed that some cars clearly need better maintenance; mine had worn tires and a shaky suspension. It’s fine for casual drives but would be a concern if you plan long trips or highway travel. Hoping they invest more in upkeep soon.

Tomás Silva
3 of 5
★★★☆☆
10th May, 2024
Not bad for quick rentals but don’t expect top notch fleet

IQ Car Rentals is okay if you just want a quick, reasonable ride in the city. The cars aren’t super fancy but they get the job done. The rates were competitive and the booking site was easy to use. Service was okay, nobody was very friendly but nobody was rude either. Could definitely use some improvements but still alright for the price.

Jinwoo Park
3 of 5
★★★☆☆
21st April, 2024
Reliable cars for quick trips, decent value for your money

IQ Car Rentals provided a smooth rental process and the car was reliable for my short business trip. The vehicle was clean and fuel efficient, exactly what I was looking for. Prices were reasonable compared to other local companies. Customer support was polite and answered all of my questions promptly. Overall a positive experience, just hope the fleet gets some more variety soon.

Priya Nambiar
1 of 5
★☆☆☆☆
2nd April, 2024
Staff were rude and car conditions poor, not recommending here

My experience with IQ Car Rentals was disappointing from start to finish. The staff showed little patience or respect during the check-in process, and the vehicle was dirty and had mechanical issues. I encountered problems with the brakes and had to call their customer service, which took ages to respond. I can’t recommend this company to others based on my experience.

Hannah Schultz
2 of 5
★★☆☆☆
28th March, 2024
Cumbersome booking system but fair car quality overall

I found the IQ Car Rentals website and booking system to be a bit clunky and not very intuitive, which made planning stressful. Despite that, the car provided was generally fine and clean. Staff were polite though not overly communicative. They could improve the online experience significantly but the actual rental is usable for most needs.

Kwame Ofori
3 of 5
★★★☆☆
5th March, 2024
Low mileage cars came in handy for budget travelers like me

As a budget traveler, I really liked IQ Car Rentals because they offer lower prices for cars that still run decently well. The rental process was straightforward, and the car was fuel efficient. It wasn’t spectacular but it got me from point A to point B without hassle. I’d recommend this to anyone who’s more focused on affordability than luxury.

Carlos Mendes
3 of 5
★★★☆☆
27th February, 2024
Cars are reliable but don’t expect luxury or top customer service

IQ Car Rentals cars are solid for everyday travel and they won’t break the bank. The service was neutral, folks just get the job done but aren’t particularly warm or friendly. The cars were clean and functional but nothing fancy or luxurious. Overall, a decent choice if you want reliability at an affordable price point.

Sarah Thompson
1 of 5
★☆☆☆☆
15th February, 2024
Disappointing experience with slow service and old vehicles

I was really let down by IQ Car Rentals. The booking process was confusing, and when I arrived, the car I reserved was nowhere to be found. They gave me an older model that was quite uncomfortable and not well maintained. On top of that, the staff seemed indifferent and unhelpful, which made the whole trip stressful. I expected better quality given their promises on the website.

Elena Popova
2 of 5
★★☆☆☆
19th January, 2024
Great customer care but cars definitely need an upgrade soon

I have to praise IQ Car Rentals for their attentive and courteous customer service. They quickly resolved my issue when the GPS was not working properly. However, the car itself was quite outdated and uncomfortable for long drives. IQ Car Rentals should consider refreshing their fleet to keep customers returning and to compete against other companies with newer models.

Anna Kowalska
2 of 5
★★☆☆☆
5th January, 2024
Not what I hoped for but staff tried their best to assist me

I wasn't super thrilled with the car condition, as it was smaller and noisier than advertised, but the staff at IQ Car Rentals were accommodating and made efforts to solve my issues quickly. I appreciate their willingness to help though the overall fleet could be much better. It’s a mixed bag - some things good, some not so much.

Linda Weber
1 of 5
★☆☆☆☆
22nd December, 2023
Car was clean but rental process was way too complicated and slow

The vehicle I received was clean which I appreciated. However, renting from IQ Car Rentals was a frustrating experience due to excessive paperwork and long waiting times. The pick-up took almost an hour, which messed up my schedule. They really need to streamline their operations and offer quicker service to avoid inconveniencing customers.

Marcus Lee
2 of 5
★★☆☆☆
13th November, 2023
The car was sketchy, but staff were super chill and helpful

Okay, not gonna lie, the car I rented was kinda old and made weird sounds, but hey, the folks at IQ Car Rentals were really cool and helped me sort out a few troubles. They didn’t leave me hanging which I appreciated. If you want fancy and new, maybe look elsewhere, but for budget trips, it’s alright. Just make sure you check everything before signing off.

Yara El-Sayed
1 of 5
★☆☆☆☆
8th October, 2023
Rental car was fine but the pickup location was super confusing

My experience could have been great if the pickup point was easier to find. I wasted a lot of time driving in circles because the directions were unclear, and no one answered my calls promptly. The car itself was in okay condition but the hassle getting it made me reconsider their service for future rentals.

Diego Ramirez
2 of 5
★★☆☆☆
30th September, 2023
Friendly staff but the rental car was not up to expectations

The people at IQ Car Rentals were really nice and tried their best to help. Unfortunately, the car I got had some minor issues like a noisy engine and the air conditioning barely worked. It was okay for short drives but not for our long road trips. It would be great if they did more thorough checks before handing over the vehicle to customers.

Olivier Martin
2 of 5
★★☆☆☆
17th August, 2023
Affordable prices but vehicles felt quite tired and worn out

IQ Car Rentals offers some of the most attractive pricing in the region, ideal for travelers on a budget. That said, the cars appear to be quite old and a bit rough around the edges, with some signs of wear. Functionally they are sufficient but I wouldn’t want to rely on these for a luxurious or very long journey. Good for short term, if you don’t mind the basics.